Refund Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help. Please review our refund policy below.
Returns
Customers may request a return within 14–30 days of receiving their order. To be eligible for a return, the item must:
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Be unused and in the same condition that you received it
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Be in its original packaging
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Include proof of purchase or order confirmation
Items that are damaged due to misuse or normal wear may not be eligible for a return.
Non-Returnable Items
Certain items may not be eligible for return, including:
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Items marked as final sale
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Used or worn clothing
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Products without original packaging
Refunds
Once we receive and inspect your returned item, we will notify you about the status of your refund. If approved, your refund will be processed and automatically applied to your original payment method within 5–10 business days.
Exchanges
If you received a defective or damaged product, we will gladly offer an exchange or replacement. Please contact our support team for assistance.
Return Shipping
Customers may be responsible for return shipping costs unless the item received is damaged or incorrect.
Shipping fees are non-refundable.
Late or Missing Refunds
If you have not received your refund yet:
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Check your bank account again
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Contact your credit card company (it may take some time before your refund is officially posted)
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Contact your bank for further processing time
If you have completed these steps and still have not received your refund, please contact us.
Contact Us
If you have any questions about returns or refunds, please contact our customer support team through our Contact Us page or via email.